What information we collect
We may ask for your name, telephone number, home address, email address and age for competitions, prizedraws, or newsletter sign ups.
When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. We DOT NOT store any payment details.
What the data will be used for
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Stay Put. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
- All email messages and email newsletters will contain information on how you can unsubscribe; or
- Send an email to our customer services division writing "unsubscribe" in the subject heading; or
- Call our customer services division - see the "Contact Us" section; or
- Write to us at: Customer Services, Bann Grange Ltd, Unit 14, The Oaks Business Centre, 73/79 Ratcliffe Road, Sileby, Leicestershire, LE12 7PU, England.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
What information we share with others
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Stay Put Blankets.
One of the purposes for which we may disclose your address and post code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Links to third party websites
Privacy of children on our website
Our website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.
Sale of assets
In the unlikely event that Stay Put Blankets or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.